Privacy Policy

Last updated: March 6, 2025

1. Introduction

At Problem Consulting Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our custom software development and technical recruiting services. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

• Contact Details: Such as your name, email address, mailing address, and phone number.
• Account Information: If you register for an account, we may collect your username, password, and other profile-related information.
• Service-Related Information: Details provided in connection with our services, such as project requirements or employment-related information (for technical recruiting services).

Note: Our website does not process payments. Any payment information provided through separate service agreements is handled in accordance with those agreements and their respective privacy practices.

2.2 Non-Personal Information

• Usage Data: Automatically collected information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and gather information about how you interact with our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve Services: Deliver our custom software development and technical recruiting services and enhance the functionality of our website.
• Communicate: Send you service updates, newsletters, and respond to your inquiries.
• Analyze and Monitor: Understand how our website is used and to improve our user experience.
• Comply with Legal Obligations: Fulfill our legal and regulatory obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Service Providers: We may disclose your information to trusted third-party vendors who assist us in operating our website or providing our services. These service providers are obligated to maintain the confidentiality and security of your information.
• For Legal Reasons: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Problem Consulting Company, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred, provided that the receiving party agrees to handle it in accordance with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal data.
• Correction: The right to request correction of any inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data.
• Objection or Restriction: The right to object to or request the restriction of certain processing activities.

To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate measures to delete it.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your home country. By using our website or services, you consent to the transfer of your information to countries that may have data protection laws different from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any such changes constitutes your acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@problemcompany.org
• Address: 254 Chapman Rd, Ste 208 #7804, Newark, Delaware 19702 USA